FREQUENTLY ASKED QUESTIONS
Thank you for choosing and browsing our online store.
In order to make your shopping experience perfect, here are some questions and answers.
- HOW DO I PAY?
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
- WHAT IF I DON'T HAVE PAYPAL ACCOUNT?
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details into PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
- IS YOUR WEBSITE SECURE?
Yes. We comply with the highest level of PCI (Payment Card Industry) standards. Also, we made sure SSL is enabled at all times, so your information is always completely safe.
- HOW LONG WILL IT TAKE ME TO GET MY ITEMS?
It usually takes us 2-3 business days to ship items. All orders will be shipped out via Standard post with tracking number Shipping time is about 10-20 days.
Shipping times may vary, depending on the shipping address you chose.
- HOW CAN I MAKE A RETURN?
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section) Please contact us for a return authorization and the return shipping address.
Please contact us for a Return Merchandise Authorization (RMA) number
We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
For any question feel free to contact us directly. Thank you again and enjoy!